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Customer Satisfaction Survey Template

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Customer Satisfaction Survey

Overall how would you rate your experience with us?
Very Satisfied
Satisfied
Neutral
Disatisfied
Very Disatisfied
How would you rate the value for money of your purchase?
Excellent
Above average
Average
Below average
Poor
How would you rate the quality of your purchase?
Excellent
Above average
Average
Below average
Poor
How would you rate the performance of your purchase?
Excellent
Above average
Average
Below average
Poor
How satisfied are you with the quality of our communication?
Very Satisfied
Satisfied
Neutral
Disatisfied
Very Disatisfied
How satisfied are you with the delivery of your purchase?
Very Satisfied
Satisfied
Neutral
Disatisfied
Very Disatisfied
How likely are you to purchase again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
How likely are you to recommend us to a friend?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
What could we have done to improve your experience?
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