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Make a beautiful survey in seconds
- Add your Questions above. Hit add question and choose a type of question to add. Enter your question and answer info.
- Add your Artistic Flair. Hit Themes to choose from one of 41 existing styles or hit Create to add your own.
- Hit Share and Publish Hit share and your survey is ready to go. Add an email and password to login and manage your results
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The simplicity of the platform has allowed us to focus on insights and learning from feedback. We've seen higher response rates and engagement which has led to greater confidence in our data.
Get survey super powers and faster results today
Add your questions in the above editor, adjust the look and feel and you're ready to share your survey. Your survey works automatically on mobiles, tablets and can run directly on our site or be embedded and run on yours. Tailor the look and feel to match your branding and integrate your responses to flow directly into your software. We're also standing by to help so why not create your survey right now.
Share your survey now and relax
Since 2003 with more than 15 million results and companies like HP and Coca Cola we've refined our survey maker to be simple, secure and smart. Our survey defaults are optimized for high response rates and our CDN delivers lightning fast and robust surveys to all your participants on all devices. You only need to add your questions above and your survey is optimized and ready to collect respones, job done.
Get to the stuff that matters
Nobody wants to spend hours playing with survey creators, start uncovering the gems of information respondents will provide. We've made intepreting results intuitive and flexible. Create your own filters to find the gems, view individual responses or export to your favorite spreadsheet software. On the Share tab above you'll see how to access the Dashboard and manage your survey results.
9 Things You Need to Do to Make Your Survey Crush!
Don't invest all your time creating a survey only to have no one respond. Research shows low response rates are a serious issue for online surveys. We've reviewed the research and lean on our 10 year+ experience to help ensure your survey is a success. We've also set our default options to cover the basics so no need to optimize a survey when it's built on our platform.
Keep it Short
A study of 25,080 web surveys found a direct relationship between survey length and response rates. Keep your questions short, concise and aim for your survey to take no longer than 15 minutes to complete. Use survey logic to avoid asking unnecessary questions. Ask yourself what you intend to do with the information an answer provides. The aim of a question is to help you make more informed decisions not collect information.
Multiple Choice & Checkboxes
The same 2017 study of 25,080 web surveys found higher response rates to multiple choice questions over open ended and other types, particularly for the first question. Avoid matrix questions as they're essentially multiple questions in one.
1 Question at a Time
Showing only a single question at a time minimizes the perceived immediate effort of completing your survey. We've seen 20%+ increases in response rates by changing this single setting.
No Progress Bars
The first thing a respondent will do when loading your survey is quickly scan how long it will take to complete. If you've followed the steps above and you don't display a progress bar respondents are far more likely to simply begin responding. Your goal in survey design is to make it as easy as possible for respondents to answer the questions you're asking.
Personalize and Pre-contact
Personalize your survey invitations and write to the vested interest of your participants. If possible, contact your participant in person to let them know you're sending an email for a serious improvement in response rates. People are more likely to respond to an email from organizations they belong to and people they know.
Tell them Why
"A well-known principle of human behavior says that when we ask someone to do us a favor we will be more successful if we provide a reason." Professor Robert Cialdini
Provide your respondents with a strong reason for taking your survey in your invitation. Let them know what you intend to do with their feedback.
Conduct Experiments
Providing you have a large enough base of potential participants test out different email titles, survey lengths and question design before going live to your entire distribution list. Our experience has shown that short titles like 'How did we do?' perform significantly better than longer less personal titles like 'Customer Satisfaction Survey'. Progress bars also lowered response rates. Your goal in survey design is to make it as easy as possible for respondents to answer the questions you're asking.
Update Contacts and Send Reminders
Reminders significantly improve survey response rates. No more than 3 reminders, sent around a week apart appear optimal. According to Yesware's analysis of 500,000 emails the best time of day to send your email is around 6am. If possible consider following up with other mediums like phone and social media.
Let them Respond via Phone
We've optimized our platform for mobile simply because its the device most people use to browse the web. If someone can complete your survey smoothly on a mobile in a few minutes you're very well prepared.
Incentives Work
Incentives do increase response rates to surveys but there are a few simple guidelines. An incentive provided immediately upon completion will yield the greatest impact and a $5 reward works significantly better than a $1 reward so be generous. Our survey maker allow you to add custom thank you messages which can be used to provide various types of incentives like coupons and prizes.
Email Responses
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Text Analysis
Thank You Emails
Net Promoter Score
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Keep your workload light and seamlessly integrate with thousands of platforms via Zapia. Want to automate email reminders to increase survey completion? We've got you covered. Focus on the feedback not moving data around.
Still have questions?
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In our agency we create multiple surveys a day and we've used all the major platforms. You guys are just the fastest way for us to get good data"